Imagine hiring a furniture removals Auckland company. You’ve booked the date for packing, moving, and delivery, including signing the contract. On the day of the move, you are waiting at your new home for the movers to arrive, but to no use. Finally, the movers arrive a few hours late. They hand you the bill, and to your astonishment, they’ve stacked on additional fees. 

This is a scenario that no one wants to experience. Unfortunately, it happens more often than you can imagine. You need to be careful and picky about hiring a moving company. At Auckland furniture movers, we recommend doing the following.

1.Research the company

Start by doing an informal search for moving companies in your area. Note down at least ten company names. Carefully read customer reviews for each company. In addition, call your friends and family members to determine if they’ve used a moving company in the immediate past. This step will help you narrow down your list to five moving company names. 

2. Ensure the company is legitimate

Unfortunately, moving scams are rampant. The only way to protect yourself is by conducting thorough research. We recommend visiting the furniture removals Auckland companies you’ve jotted down. Look at their moving trucks. Are they labelled or are they random trucks? Look up the company’s information with the Better Business Bureau. This is a nonprofit organization that seeks to build trust between consumers and businesses. If there are complaints about the moving company you’re considering, you will find out. 

3. Ask for an estimate

Get in touch with each company. Ask for an estimate. The company representative may ask you specific questions about your move such as –

  • Location of the move
  • Number of boxes
  • Furniture, etc. 

This will help the company rep in giving you an accurate estimate. Don’t forget to ask if their quote is binding or non-binding. Do ask if there are additional charges or fees. Keep in mind to never accept an estimate without a signed contract. 

4. Inform the mover about what should be moved

Before the move, ensure the mover is aware of what will be moved. This affects the cost of the move. If additional items are moved that were not mentioned in the contract, you will be expected to pay extra. Sometimes there are special circumstances that may incur additional fees. For example, if the mover finds it difficult to find parking, they may park far away. It will take more time and effort to carry your belongings into your new space. As a result, the mover may charge more. 

5. Read the contract carefully BEFORE signing

Before the actual move, the furniture removals Auckland company will issue you a legal contract. Read the entire contract and be sure you understand everything in it. Look at items such as date of move, payment method, name and address of the moving company, pickup time, additional charges, etc. 

If you have any questions related to the contract, don’t be shy to ask for clarification. Ensure you understand what the moving rates are and where additional charges are applicable. Pay attention to the section where it discusses mover’s liability over your possessions and claims protection. Do not worry about taking up the company’s time. If something doesn’t seem right, do not sign the contract. Trust your instincts. Do not sign a blank contract. 

Once you sign the contract, you must keep a copy of the contract. In addition, you will have to pay a partial fee before the actual move. 

6. Determine what services you will need

Moving is a stressful and tiresome experience. You should be sure about what services you require. For instance, do you want the movers to pack everything or are you going to do it? Are there furnishings and special items that need to be moved carefully, such as heirlooms, pianos, antique furniture, etc. Do you want your moving company to offer storage space as well?

7. Look for insurance coverage

Legitimate Auckland furniture movers have insurance coverage. Some companies offer complete coverage, and some give partial coverage. For instance, in full coverage, the moving company will cover the entire cost to replace a broken item. Before signing the contract, look at the details of the company’s insurance coverage. If necessary, look at third party insurance coverage options. 

8. Additional points to note

Apart from the main points covered above, do keep the following in mind:

  • Steer clear from low-ball estimates.
  • Ask the moving company for references from previous customers.
  • Inquire about extra fees, wait times, etc.
  • Pay attention to the company’s customer service. 
  • Opt for a company with lots of reviews. 
  • After the move, unpack and check everything to ensure nothing is missing or broken. 

When looking for the best moving with Auckland suburbs company, never settle! Put in the time and research to find the best company. Look for a professional, reliable, and ethical moving company. 

Get in touch with a dependable moving company today! 

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